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Edward G. Miner Library

Publishing Guide: Citation Management Software


Citation management software offers a couple major benefits.  It offers an efficient way to organize your research, some programs even allow you to attach PDFs directly to your collection.  This software also helps with adding in-text citations and reference lists during the writing process.  Miner Libraries support EndNote and Refworks.


EndNote is a program (with a supplemental web-based version) that users must install on their computers. UR River Campus Libraries provides a site license that allows University of Rochester employees (including faculty) and students to download this software on work or personal computers at no charge. Your UR affiliation entitles you to download EndNote on as many computers as you wish - your office, your laptop, etc. - for easy access to your work. Both Mac and Windows versions are available. A UR NetID is required to download the software. Users who are not employees of the University can purchase this software at the Computer Store.

While many databases and bibliographic management programs such as RefWorks and EndNote will automatically create APA citations for you, it's always a good idea to double check your work with authoritative sources.

RefWorks and EndNote support thousands of bibliographic styles and offer free, easily accessible technical support, but both have their positives and negatives.  Contact your department liaison librarian to discuss which program best meets your needs, or sign up for a free Miner RefWorks or EndNote class to try them out. 

Online Tutorials


Miner Library, in partnership with the UR River Campus Libraries and Information Technology Services, provides a University-wide subscription to RefWorks. Because RefWorks is web-based, it has unique features:

  • Each user creates an individual RefWorks account/personal database to protect data integrity.
  • You can access your personal database from any computer connected to the Internet either on campus or off site.
  • RefWorks is available at no charge for all UR users. You do not need to purchase any software.
  • RefWorks is never out of date. Upgrades are automatic, so you always have access to the most recent version.
  • RefWorks is compatible with both PCs and Macs.
  • The RefShare module allows you to share references with both UR and non-UR collaborators.

Learn more about RefWorks:

Online Tutorials

Ask A Librarian

Additional Citation Management Programs


Zotero is an open source citation management program.  It was developed at George Mason University's Center for History and New Media.  Zotero is available for Windows, Mac, and Linux.


Zotero Training Documentation


Papers is a citation management program for Windows and Mac that requires a paid subscription.

Papers Tutorials


Mendeley is free citation management program that is owned by Elsevier.

Further Information